Privacy Policy

Privacy Policy of Hotel Revenue Experts. Learn how we collect, use, and protect your personal information when you visit our website or contact us.
Privacy Policy
Last updated: 01/07/2026
Hotelletto ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and related services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Voluntarily
When you contact us, request a consultation, download resources, subscribe to updates, or submit a contact form, we may collect:
  • Full name
  • Email address
  • Phone number
  • Company or hotel name
  • Website URL
  • Business-related information you choose to provide
  • Any information included in your message

Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Language preferences
  • Referring website
  • Pages visited
  • Date and time of access
  • Website usage statistics
This information is collected for security, analytics, and website performance purposes.

How We Use Your Information
We use personal information to:
  • Respond to inquiries and consultation requests
  • Provide marketing, consulting, and direct booking optimization services
  • Communicate regarding our services and offers
  • Deliver requested resources or information
  • Improve website functionality and user experience
  • Monitor website performance and security
  • Comply with legal obligations
We do not sell personal information to third parties.

Legal Basis for Processing
Where applicable under GDPR, we process personal information based on:
  • Your consent
  • Performance of a contract or pre-contractual measures
  • Compliance with legal obligations
  • Our legitimate business interests
You may withdraw your consent at any time.
Sharing of Information
We may share information with trusted third-party service providers who assist us with:
  • Website hosting
  • Analytics services
  • Email communications
  • CRM and marketing platforms
These providers may only process personal information on our behalf and in accordance with applicable data protection laws.

Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
You may request deletion of your personal information at any time.

International Data Transfers
Your information may be processed and stored in countries outside your country of residence. Where required, appropriate safeguards are implemented to ensure compliance with GDPR and other applicable privacy laws.

Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the right to:
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority
Cookies
Our website may use cookies and similar technologies to:
  • Ensure website functionality
  • Improve user experience
  • Analyze website traffic
  • Measure marketing performance
You can manage cookie preferences through your browser settings.

Analytics
We may use analytics tools to better understand how visitors interact with our website and improve our services.
Analytics data is collected in aggregated form and does not directly identify individual users.

Information Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no internet transmission can be guaranteed to be completely secure.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.
Continued use of the website after changes are posted constitutes acceptance of the updated Policy.

Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

Hotelletto
Email: hello@hotelletto.de
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